Cancellation

You can cancel your order within 14 days of receiving it, without giving a reason (our terms, clause 7, give you 14 working days).

To cancel, email shop@bestimmuneint.com with your order number, or send us the form below. A clear message is enough; you do not have to use the form.

We refund what you paid, including the standard delivery charge, within 14 days of hearing from you. We may wait until the goods are back with us or you have shown that you sent them. You pay the cost of sending them back.

For health and hygiene reasons, supplements whose tamper-evident seal has been broken cannot be returned.

Something wrong with your order? That is not a cancellation: email us and we will put it right.

Model cancellation form

(Complete and return this form only if you wish to withdraw from the contract)

  • To: Best Immune International Ltd
    Lytchett House, 13 Freeland Park, Wareham Road
    Poole BH16 6FA, United Kingdom
    shop@bestimmuneint.com
  • I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*),
  • Ordered on (*)/received on (*),
  • Name of consumer(s),
  • Address of consumer(s),
  • Signature of consumer(s) (only if this form is notified on paper),
  • Date

(*) Delete as appropriate.